INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product that I see in the picture?
Yes, we ensure that all images accurately represent the product you will receive. However, slight variations may occur due to lighting or updates in product design.
Where can I view my sales receipt?
You can view your sales receipt in your account dashboard under the "Orders" section or in the confirmation email you receive after completing your purchase.
How can I return an item?
To return an item, please contact our customer service team within 14 days of delivery. Ensure the product is unused and in its original packaging.
Are the products original and exclusive?
Yes, all our products are 100% original and sourced directly from trusted manufacturers. We ensure quality and exclusivity in every item we offer.
In which regions do you ship your products?
We ship to all locations within Albania and selected international destinations. Check our shipping policy for more details.
INFORMATION ABOUT US